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Google review by our clients

Sally Lovenfosse
Sally Lovenfosse
I called alarm doctor late at night as I am renting and the dreaded alarm started going. After calling all emergency real estate numbers and having a street full of understandable grumpy neighbours, I turned to google. Alarm doctor is the first number I found and I’m thankful I did. The man who answered the phone, Basel, was amazing. Extremely professional and understanding. He gave me advise and helped me resolve the problem, leaving not only my self thankful, but my whole street too. I highly recommend this service when in need! Thank you again Basel
Petar Draca
Petar Draca
Tenille MacGregor
Tenille MacGregor
From the very first phone call, Basel was very professional and helpful. He gave me a set of instructions/tests to do over the phone, so he could make a diagnosis over the phone, as we were experiencing a fault in the my Grandma's alarm system. The following day, Basel organised William the technician to come out and service my Grandma's security system and replace the battery. William arrived promptly, right on time as discussed over the phone and the issue was resolved efficiently and quickly within the hour despite having an alarm system that is quite a few years old. Basel and his team gave my grandma a pensioners discount, so we were extremely happy and greatful with a reasonably priced invoice. Great customer service, and very knowledgeable team! Our experience with The Alarm Doctor was fantastic, and we are very happy with our experience (my family and I all agree that if we could give 10 stars, we would do so easily... but five stars is the highest rating) Haha! Basel and William were very polite and courteous to even keep us updated with his arrival status! William made sure to test the security system after resolving the issue, and made sure the sirens on the outside of the property were all in working order aswell. William also kindly recommended when the next service/battery replacement would be due. Thank you once again for your dedication to what you do and friendly manner! I would highly recommend this company for their responsiveness, punctuality, quality and value for money! 😁
Gayle Rowe
Gayle Rowe
This has been one of the nicest experiences I have had with a company. I had just moved to my apartment and the alarm armed itself when the door closed loudly. I rang the agent who rang the owner. No one could help. I got the phone number and rang and spoke to Basil. He gave me his mobile to ring when I got home. He walked me through it. What a wonderful company to deal with. They will definitely be a company I recommend for security installations
Chris Cini
Chris Cini
An alarm installation company who know their profession. Installation, programming of the control module and work ethic 5 stars. Basel and his team completed work as promised and on time and great customer service. Thanks guys
Antonia Manca
Antonia Manca
So impressed with Basel. He came on time, was very professional and sorted issue with our alarm quickly at a reasonable cost. Would recommend and 100% use services again.
Basil helped my family out with a malfunctioning alarm in a quick and efficient manner. Thank you again!
Lesley Wilmshurst
Lesley Wilmshurst
Basil and his team are fantastic. They were on site and problem fixed within an hour. They are extremely helpful. I highly recommend Basil and his team.
Mark One
Mark One
I couldn't find any other house alarm company to help me with my malfunctioning alarm system. None of the other companies, too numerous to name, could be bothered with me, even failing to return calls. It seems unless you are actually buying an alarm system they don't want to know you, and that includes the mob that fitted the alarm in the first place. Basel from Alarm Doctor sent someone the same day and repaired the alarm back to it's as new state for a reasonable fee. I highly recommend this company if you have problems with your alarm system, they actually have an interest in helping you.
Andrew Pires
Andrew Pires
My grandparents had some troubles with their alarm after an air cond. installers mucked something up in the roof. Jumped online looking for someone to help. Ended up getting in touch with Basel at Alarm Doctor. My grandparents were very happy with his service. I was very happy with his communication skills with me. Weeks later my grandparents specifically asked for Basel as they were really happy with his service and the alarm wasn’t working after thee fire alarm was triggered. So I messaged him on Sunday evening, he responded straight away, I asked him when he was free to come out. He said he might be able to assist without coming out. A few msg’s later and he had it up and running again. Great guy - highly recommend. Cheers Basel!

Major Alarm Brand Keypads


We install, maintain, repair and upgrade all major alarm brands, including both wireless and hard-wired systems! A few examples of today’s most popular systems include:

Ademco • Aritech • ADT • Alexor • Avolution • Avga • Bosch • C&K • Chubb • Crow • Concept Inner Range • Concord • CQR8 • Das/Hills • DSC •  EDM • Elite • Fbii • Honeywell • ITI • KOBI • Lynx • M1 • MCM • Micron • Moose • Napco • Ness • Networx • Paradox • Protege • Risco • Rosslare • Sentinel • Sierra • Simon • Tecom • Visonic •  + More


Day/Night Vision Dahua 6Mp Eyeball Camera


Dahua Camera Kit Includes:

  • 1 x DaHua 4ch NVR4104HS-P-4KS2
  • 1 x Surveillance HDD-1TB installed
  • 4 x 6MP Turret HDW4631EMP-0280B


This price apply to a single story house
Note: TV Monitor For Free

Day/Night Vision Dahua 6MP Bullet Camera


Dahua Camera Kit Includes:

  • 1x Dahua DHI-NVR4104/4108HS-P-4KS2 8 Channel Compact
  • 1 x Surveillance HDD-1TB installed
  • 4 x 6MP Bullet IPC-HFW4631E-SE


This price apply to a single story house
Note: TV Monitor For Free

Alarm Installation


Whether you’ve moved into somewhere new, you’re in the middle of development or you need to replace your out-dated security system, we can provide professional installations to cover everything from minor component additions through to entire fit outs and beyond.
Click here for about our expert alarm installations

Alarm Maintenace


Contents Insurers often require their customers to service their home alarms at least once every two years for private clients and once a year for commercial customers. Elements of your alarm are subject to unseen wear and tear, so regular servicing is always a good idea.
Click here to find out more about our alarm and security maintenance services.

Alarm Repair


Alarms can be finicky and hard to work with – have us lend a hand instead, saving you the effort and ensuring that your systems are working at their very best, guaranteed! If you’re having troubles with your home alarm or security system, we’re sure to fix it there and then.
Click here to find out more about our professional alarm repair services.

Alarm Upgrades


Just like all forms of technology, your alarm system will become prone to failure with age and, as newer forms of technology emerge, so too do related hacks and malware, designed to overcome it. If you’d like to update your systems to stay one step ahead or


click here to find out more.


It doesn’t matter how old your system is, who manufactured it or who installed it; if your alarm needs some TLC, a complete overhaul or some simple servicing, we’ve got the tools, expertise and experience you need.

Our technicians have been providing top-notch, dependable and cost-effective alarm services to Sydney-siders for over twenty years, ensuring that in each and every case, we take the greatest level of care and pay the most attention to detail. That means your home or offices will look just as neat and tidy when we leave as they did before we got there.

We pride ourselves on our workmanship, product knowledge and genuine customer care – Sydney is our home and we want to ensure that our neighbours have the best tech and support available, to help prevent crime, reduce insurance premiums, secure their belongings and protect the things that matter most. GET IN TOUCH WITH US



Is your alarm driving you crazy? Does the keypad just keep beeping no matter what you do?

We can provide you with an over-the-phone alarm service to have your system temporarily shut down or deactivated wherever you might be in New South Wales.

If you need help with your alarm right now, whether it’s 3:05am o the middle of the day, we can help you. Just call Alarm Doctor on 1300 23 00 23!


Technical support is only offered to eliminate the immediate issue with the alarm – we do not manufacture alarms or security systems and therefore do not offer technical advice on product faults.

Once the alarm has been deactivated, we recommend that we follow up with an on-the-spot repair or maintenance service – speak to us about discounts on follow ups.

Price Starts From Just $150.00 Inc. GST


Alarm Doctor is Sydney’s leading provider for all home and office alarm and security services, from professional alarm repairs through to ongoing specialist alarm maintenance, Back-to-Base monitoring and more.

Whether you’re a homeowner in Chatswood, a tenant in Bondi or a commercial developer with properties across New South Wales, we have industry-grade alarm and security services to suit.

Home Alarm and Commercial Security Services Made Simple

Just Call @ 1300 23 00 23

Have a browse of some of our most popular home alarm and security services below, including the simplest of alarm repairs to the most complex of access control installations, back-to-base monitoring set-ups and more, all tailored to our customers, and available across all of New South Wales:



If you’d like to up the ante and ensure you’re benefitting from the highest levels of security, then back-to-base monitoring is the way to go. Our experts will monitor your property’s alarms and security systems 24 hours a day, 7 days a week, alerting you by app, SMS, Email or phone as to any abnormalities or issues with your system.

Find out more about our Back-to-Base Monitoring Services


Your home and office alarm’s back-up battery is the system’s lifeline during a power outage, whether somebody’s cut the mains to the property or the area’s suffered a fault. Back-up batteries are high-output, working non-stop from the moment the alarm is first turned on – service or replace them regularly to ensure a healthy security system all year round.

Click here to have your back-up batteries serviced or replaced today.

Click here to view all of our professional alarm and security services



Alarm Doctor don’t manufacture alarm or security products, nor are we, Pacific Security Technology or any of it’s affiliates associated with the trademarks and brands we distribute.

As such, if you are looking to remedy a fault on your alarm system and you are unable to find the information you seek in the owner’s manual, we suggest that you reach out to the manufacturer in question.

We do, however, provide an Emergency Alarm Service for just $150.00 Inc. GST – we can help you to temporarily deactivate, reset or silence the alarm. Click here for emergency assistance.


We’ve been working with home alarms and commercial security systems across Sydney for over twenty years, ensuring that our customers receive only the best, most practical and cost-effective security systems available, all while keeping to their budget.

We can do the same for you, delivering high quality workmanship across all of our alarm installations, repairs, maintenance and upgrade services, whether applied to a commercial property or brand new private development.

Our technicians are proud of our 5-Star rating across both Google and Facebook, and we’ll keep working to maintain or even improve upon that as we expand our service delivery and social reach.

alarm repairing sydney