Warranty

We at Alarm Doctor are highly confident in the quality and reliability of our alarm systems. Your satisfaction and trust in the security system shall be the reason why our technical support will be always at your disposal even after your purchase.

Warranty Coverage

Every product supplied by Alarm Doctor includes a limited warranty designed to protect against manufacturing faults and issues arising from normal use. The exact warranty duration varies by product and will be clearly mentioned in your invoice or product documentation. The warranty does not cover damage which occurs because of improper usage and faulty installation and unauthorized maintenance and outside factors like power surges and severe weather and intentional destruction.

Repair Services

The technicians will assist you with equipment repair needs which arise during the warranty period according to their scheduled work hours from Monday to Friday between 8:00 AM and 5:00 PM. The company does not provide repair services during weekends and public holidays. First, reach our support center and share with them the information about your product and the warranty. The staff will guide you through the process while they arrange the repair service which suits your requirements. Authentic parts make up every warranty repair which ensures optimal equipment performance and user protection.

Out-of-Warranty Repairs

Even if the warranty on your product has expired, Alarm Doctor is still there to provide you with efficient repair services. Our specialists will identify the fault and give you a straightforward quote before starting any work. Although our rates are set at very affordable pricing for everyone, our quality rates in the repairs are greatly appreciated.

Additional Information

For a smoother service experience please retain your receipt and warranty information during your support request. The customer needs to pay for shipping and handling costs when they send their product for repair which does not have warranty coverage.

Important Notes

Repairs are performed only during standard business hours.
No services are provided on weekends or public holidays.
Book an appointment at your earliest convenience.

For details about our warranty coverage and its procedures and to schedule a repair service please contact the Alarm Doctor customer support team. Our technical staff is always ready and willing to help you in providing the optimum performance of your security systems.